Thursday, December 13, 2007

People as competitive tool.

As being a customer, the customer service refers to the service provided by the company or its subsidiaries to the final consumer regarding the product that the company has sold. The customer service may vary differently from selling to after sell-service. Guidelines support and instructions with availability and reliability are important issues in customer service. Support during selling is also important s it needs after-sell too. So, in my case, the service of the sales-personnel in the store and the service of the company for its product are both important customer service issues

1 comment:

john boham said...

the text or readings is focusing on the customer relations but not directing customer as a competitive tool